Should everyone be able to find ‘Secret Britain’?

WW2 pillbox Romney Marsh

During the Second World War reinforced concrete pillboxes, such as this one overlooking the Royal Military Canal, near Appledore on Romney Marsh, were hurriedly thrown up, with a view to holding up invading forces from across the Channel

Are you among those who caught the latest BBC television series Secret Britain, which has attracted rave reviews? Personally, as a tourism industry insider, I found the first episode of the series all rather frustrating, although I admit that the landscapes were visually stunning. It’s hardly surprising that’s the case, such is the astonishing variety of scenery to be found when travelling in the British Isles.

In the first of four one hour long episodes of ‘Secret Britain’, presenters Matt Baker and Julia Bradbury presented fairly vague information showcasing various ‘secret’ sites in southern England, from Cornwall to Kent, a region of Britain I know well. What I found particularly frustrating was that the sites given so much high profile airtime were nearly all either inaccessible or pratically impossible for the ordinary viewer, or potential visitor inspired by a programme such as this, to visit; but perhaps that was the point. They wanted to ensure they were kept secret.

Secret locations revealed

The presenters understandably admitted that locations shown where frangrant orchids and fly orchids were seen growing somewhere on the South Downs, could not be identified for security reasons. Unfortunately the fact that the South Downs was recently declared a National Park, and that that there are plenty of practically unknown places within it where visitors are welcomed, yet relatively few venture, was not even mentioned. For example, within the Park in deepest West Sussex, you can still walk up the old Roman Road, Stane Steet, and visit well preserved Roman mosaics at relatively unknown (because it’s privately owned) Bignor Roman villa, or explore the wonderful Weald and Downland Museum at Singleton, near Chichester. Not far away, on the shores of Chichester Harbour you can visit the ancient Saxon Church of Bosham, which was illustrated on the Bayeux Tapestry. That’s just a little sample of some of the secret (or at least little known beyond the local area) places to visit in Southern England that deserve and would appreciate more attention, yet don’t get it.

Surely it would make sense for a series such as this to include more locations like the ones I’ve suggested, and to give some indication of their location so that people can get there?  The programme spent a long time rambling about on the Greenways of Dorset, without identifying a single village along the route of Hell Lane, denying the interested viewer, or walking enthusiast, any hope of finding it. Likewise, Matt Baker was filmed in in a seagoing kayak visiting inaccessible caves and beaches, as well as shooting the dangerous looking passage between the mainland and Seven Souls Rock on  Pentire Head near Padstow, experiences that the casual visitor to north Cornwall probably has little chance of duplicating in safety without the accompaniment of people with local kayaking expertise.

I found myself wondering if the programme makers been forced to sign a confidentiality agreement with the couple who took the camera crew to a rocky valley near Tintagel, where they had celebrated a picnic after their wedding? It certainly seemed possible, so scanty was the information divulged about its location.

Frustration mounted further as it soon became obvious that visiting Iron Age hill forts on Ministry of Defence land on Salisbury Plain, surrounded all the while by danger signs warning of unexploded ordnance, and tank manoevres, was equally unlikelyto be accessible to the general public.  Perhaps that too was trying to score a point about keeping the locations secret?

However, it wasn’t the case, as Charleston Farmhouse, near Lewes in East Sussex, once home to Virginia Woolf and The Bloomsbury set, was also featured. It’s a site you can quickly locate by Googling. As were the well known honeypots of Tintagel Castle and Mevagissey in Cornwall. Footage of Dungeness might have  inspired more visitors too. You can also find information about what to see, and how to get there, fairly easily online. I felt that, in general, the programme makers could have found some unappreciated locations with interesting stories attached that were far more deserving of their attention, such as the Royal Military Canal on Romney Marsh, shown above, where you can go for long walks in a landscape with fascinating history and wildlife.  Here there is plenty of capacity for more visitors to venture. I could go on.

For the benefit of any truly inquisitive programme makers out there, I’d like to give you a pointer about just one out of many places I know about in my own area, which deserve to be more widely known.  Cobham Hall is an Elizabethan mansion near Gravesend in Kent, which now operates as an independent girls school. My jaw dropped when I saw the exquisite interiors on a recent visit, including original hand painted antique Chinese wallpaper in a staggeringly well preserved state in one room (it turns out to have been so well stuck on that it has proved impossible to strip it off to sell).

Visitors, a few of whom manage to find their way all the way from the Antipodes, are also regaled with the romantic story of the origins of  the sport of English cricket’s ‘Ashes’. The original urn that is fought over as a trophy for the winners of the bi-annual series of test matches between England and Australia, may now be kept at Lords Cricket Ground in London; but Cobham Hall was its original home. So, if you want to know the full story, and most especially if you have Australian connections, you really should try and visit. Details of opening dates.

What chance for the promotion of Secret Britain?

Annoyingly, last week’s speech by Prime Minister David Cameron on the subject of tourism in Britain received practically no media coverage. It was drowned out by threat of strike action at Heathrow  over the bank holiday weekend (now called off). It’s not at all amusing that negative stories always seem to manage to crowd out good news during the media’s annual August ‘silly season’. Unfortunately they often do!

Significantly it looks like the Coalition Government is planning to try and give the industry more priority, with a white paper and launch of a new national tourism strategy. It still seems doubtful in view of the comprehensive spending review, whether this will actually lead to more funding for the industry, and offer scope for launching PR or marketing initiatives to promote lesser known but deserving attractions, including more like those I’ve highlighted. Nevertheless, it will be interesting to see details of the new strategy and white paper. There could be a lot of interest in secret Britain in the run up to 2012; but I fear that the scarcity of investment to fund its marketing could yet keep a lot of it under wraps.

I think it’s already a good sign though, that Tourism South East have today taken the decision to delay their AGM and conference until November, citing that  ‘this will enable us to deliver a more informed agenda on the future of tourism in the south east.’

Do you need help?

Are you  a business or organisation that needs help to boost accommodation or admission sales, or secure more media coverage to  improve awareness amongst visitors? Or are you a TV production company looking for an enthusiastic specialist researcher with insider knowledge about lesser known or unusual visitor attractions? Manifold Associates could help you by coming up with compelling ideas to bring the world beating a path to your door, or viewers to a screen near you. For further examples of how the presentation of interesting stories behind tourist icons can engage, inform and educate visitors as well as inspiring visits, read my February post ‘Surprising stories behind tourist icons’.

Visit our website for more information about what we have to offer, including what customers think about our services.

Ahoy there! Summer fun afloat in Maidstone (and southern England)

River Medway raft race

The 'Leeds Castle Gondoliers' encounter Maidstone Canoe Club's 'HMS Thrust', winners of the fastest home made raft in the race up the Medway, Maidstone River Festival 31 July 2010

Cowes Week

According to the British Marine Federation only 2.73% of the UK population own some sort of boat, which makes it a somewhat minority interest. However, half the country’s population live within five miles of a canal or river, 11 million people regularly visit  inland waterways every year, and there are more than 32,000 registered boats on the water. Even if you’re a’ landlubber’ this is the best week of the entire summer for the casual visitor to get (albeit temporarily) interested in boating,  and heading for the waterfront  somewhere, whether it’s the coast, or a navigable river.

This week is Cowes Week on the Isle of Wight, just off the south coast of England in Hampshire. More information about Cowes Week. The Isle of Wight is one of my favourite places, although I have to admit I prefer to go there out of season when it’s less busy. Cowes Week is the highlight of peak season. More information about visiting the Isle of Wight.

Maidstone River Festival

In Britain you’re never very far from a river or the coast, and this year for the first time I decided to take the opportunity to visit this year’s Maidstone River Festival, to find out if this annual nautical carnival has anything to offer the casual visitor, as opposed to the convinced ‘yachtie’ type who owns their own boat.  Although it’s on an inland river, and on a much smaller scale than Cowes, as a landlubber myself, I still found it good fun. The serious yachties moor up days in advance, and die hard fans who sail  up the Medway to Maidstone in their own boats, decorate them in line with an annual theme – which this year was the commemoration of the 70th anniversary of the WW2 Dunkirk evacuation (masterminded from Dover Castle in Kent, by Vice Admiral Bertram Ramsay, a  distant family relation).

I’d been tipped off that the highlight of the entire Maidstone River Festival weekend is always the Saturday afternoon raft race, and that’s what drew me to visit. I watched as teams of amateurs in fancy dress first contest a competition for best turned out raft, and then race on their home made craft, against the current, upstream from Whatmans Park to old Maidstone bridge, next to the county town’s law courts.  Having completed the race, which was won this year by Maidstone Canoe Club in ‘HMS Thrust’, competitors take turns to try and sink each others craft with flour bombs and jets of water, as they turn and drift back downstream to the start, to the evident delight and amusement of spectators lining the banks, and looking down from the bridges spanning the course (the best vantage point for taking photos).

Maidstone waterfront during the annual River Festival

You don't have to book to enjoy the Quayside terrace at The Barge waterside restaurant, but tables are hard to come by when the weather is good, especially during Maidstone River Festivalweekend

The event co-incides with a funfair at Lockmeadow; and all along the town centre towpath, and in the car park near All Saints Church, are stalls selling fast food, raffle tickets and other trinkets, and stages with live musical entertainment. It was a lovely sunny day, and I also made another interesting discovery a new waterside restaurant, ‘The Barge,’ moored up adjacent to The Archbishops Palace, which looked like a nice place for riverside dining with a bit more style, inside and out. I plan to give it a try before the summer’s out, although it says on the website that it’s open year round!

There are a couple of other nautical diversions on offer in summer in Maidstone that are likely to be of particular interest to the casual visitor. These include one hour cruises downriver from central Maidstone to Kent Life heritage farm and museum of rural life, on the paddle steamer Allington Belle, which also operates two hour summer evening cruises from the Malta Inn Beefeater and adjacent Premier Inn at Sandling on Wednesdays and Friday evenings at 7.30 pm (booking essential). Motor cruiser Kentish Lady is a family business also operating trips to Kent Life, and they also offer 3 hour trips up the Medway to Teston Lock and back. I’ve walked along the towpath in this area, and can recommend the rural scenery you’ll encounter. For dates and times check the website.

More summer fun afloat in Dorset
Back on the south coast, if you’re looking for something a bit different, the summer barbecue cruise on Saturday nights at 7pm from Tuckton Bridge on the lower reaches of the rivers Stour and Avon in Christchurch, is an interesting propostion on a warm evening, with a one hour trip on the river followed by a barbecue and New Forest Ice cream. More information or phone for details on 01202 429119. A riverside table at the Captains Club Hotel on the river Stour might be a safer (but more expensive) bet if the weather looks a bit iffy.  For those game enough for a more nautical adventure, how about a boat trip out across Christchurch Harbour for a ‘Safari supper’ at the Beach House Cafe on Hengistbury Head. The next one is scheduled for August 13th, but you can also get out to this idyllic location the long way round, via the land train that operates from the main car park at Hengistbury Head, as well as by ferry from Mudeford Quay. Whenever the weather is fine, they put flags up to show from a distance that they’re open.

Expect the weather to play an important part in the success of such ventures as these. Experience suggests that there’s often a last minute flood of bookings in fine weather; but advance booking is vital to be sure of a place whenever such trips do go ahead. My advice is always to enquire well in advance, and, if you’re ever in a position to make recommendations about boat trips, include a caveat about watching the weather forecast, as safety is always paramount, and trips can get cancelled at short notice.

Looking for inspiration or help with marketing ?

If you seek nautical adventure, boat sales or hire for yourself or your customers in your local area, the definitive guides to navigable inland waterways in Britain, including the ‘River Thames and southern waterways’ edition, are published by Collins/Nicholson and available online from retailers such as Amazon.

If you’re a tourism business looking for new marketing ideas, Virtual Viv could help you. We can inspire you by sharing case studies, and can teach you basic DIY marketing skills. Contact us for more information.

Until next time…